Our Sales and Working Principles

Introduction
Our company is committed to providing reliable and transparent services to our customers in compliance with international trade standards. As a seller operating in the sensitive field of live animal trade, we follow a structured working procedure that protects the rights of both buyers and sellers. This article outlines our sales processes, payment methods, and working principles in detail.

1. Our Working Principles

1.1 Contract Process

Every commercial transaction begins with a contract that clearly defines the rights and responsibilities of both parties. Our contract process is as follows:

• After discussions with the customer, all agreed terms are documented in a written contract.
• The contract explicitly specifies product quantities, payment terms, delivery details, and other commercial conditions.
• The contract is signed by authorized representatives of both parties to become effective.

1.2 Preparation of the Proforma Invoice

Once the contract is signed, a proforma invoice is prepared, detailing the specifics of the sales transaction. This invoice includes:

• Product quantities and total amount
• Payment terms (advance payment amount and remaining payment details)
• Delivery terms (if within Europe or via road transport, pricing generally includes transportation unless otherwise specified by the customer)

The proforma invoice clearly states the advance payment amount, which is requested from the customer.

1.3 Payment Terms

To ensure financial security and minimize commercial risks, our company only accepts reliable payment methods. The payment methods we accept are:

• Letter of Credit (LC)
• Documentary Letter of Credit (DLC)
• Standby Letter of Credit (SBLC)
• Bank Guarantee (BG)
• MT103 Transfer

Depending on the customer’s risk profile, a portion of the total amount is requested as an advance payment. This advance payment is explicitly stated in both the contract and the proforma invoice.

1.4 Payment Guarantee (PGL)

To ensure the security of the payment process, we provide the customer with a Payment Guarantee Letter (PGL). This document guarantees that the payment will be secured and that the transaction will be conducted transparently.

2. Delivery Process

2.1 Delivery Terms

• For deliveries within Europe or via road transport, pricing generally includes transportation. However, in exceptional cases or if the customer arranges their own transportation, this is explicitly stated in the contract.
• The delivery process is carried out in accordance with the terms specified in the contract.

2.2 Preparation and Submission of Documents

Before and during delivery, all necessary documents requested by the customer and their bank are prepared without any omissions. These documents may include:

• Proforma invoice
• Copy of the contract
• Payment Guarantee Letter (PGL)
• Shipping documents (bill of lading, insurance policy, etc.)

The documents are delivered to the customer and the relevant banks in a timely manner.

3. Risk Management and Assurance

Our company works diligently to minimize risks in commercial transactions. Our payment methods are based on systems guaranteed by banks, ensuring the rights of both buyers and sellers are protected.

Payment methods such as Documents Against Payment (D/P) are not accepted, as they do not provide a bank guarantee and allow the buyer the freedom to refuse the documents. Such situations can lead to significant risks in commercial relationships, which is why we do not use this method as part of our company policy.

Conclusion

Our company follows a reliable and transparent working procedure in compliance with international trade standards. From the contract process to delivery, we prioritize the satisfaction and security of our customers. The payment methods and procedures we accept ensure that commercial transactions are completed smoothly.

If you would like to learn more about our working principles, please do not hesitate to contact us.